Guest Services Careers in Japan: What 287 Job Postings Ask For
Every figure on this page summarizes job postings tracked on AirTA. It describes what employers asked for in their postings, in aggregate, and is shown the same way to every reader. It is not a description of any individual’s career or prospects.
- 287
- 19
- 43%
- 8%
What Gets You In
1-2 years of experience
83
3-4 years of experience
32
5-9 years of experience
7
10+ years of experience
0
9%
54% day-to-day or above
Customer Service
24%
Luxury Retail
11%
287 postings
Levels by Experience
1–2 years
5%
83 postings
3+ years
13%
33% day-to-day or above
Customer Service 44% (+14)
Inventory Management 10% (+10)
39 postings
Levels by Job Title
Specialist track
Entry / new graduate
1
Senior
4
Management track
Team lead
38
Manager
33
Director
4
Team-lead level
38 postings from 4 employers
Every figure below summarizes job postings tracked on AirTA at this level. It describes what employers asked for in their postings, not any individual.
These figures summarize other postings tracked on AirTA, not this role.
Guest Services · team-lead level
English · 17 postings
Daily English
29%
Some English
47%
No English stated
24%
Japanese · 19 postings
Native/Fluent (Native or JLPT N1)
26%
Professional Working Proficiency (JLPT N2)
32%
No level stated
42%
2 years median (middle half 1 to 2)
over 23 postings stating a threshold
21% of postings (8)
Manager level
33 postings from 4 employers
Every figure below summarizes job postings tracked on AirTA at this level. It describes what employers asked for in their postings, not any individual.
These figures summarize other postings tracked on AirTA, not this role.
Guest Services · manager level
English · 12 postings
Daily English
42%
Some English
42%
No English stated
17%
2 years median (middle half 2 to 2.5)
over 20 postings stating a threshold
15% of postings (5)
Customer Service 52% (+39 pts over the level below)
terms counted over 33 postings at this level
Who Is Hiring
Related Functions
Frequently Asked Questions
What is the Guest Services career ladder?
A level-by-level summary of what live Guest Services job postings tracked on AirTA ask for. Levels come from job titles (manager, director, senior and so on) and, separately, from the years of experience a posting states. Every figure is a statistic over those postings, refreshed daily.
Where do the numbers come from?
From the job postings AirTA collects from employer career sites and applicant tracking systems. Years of experience, certifications and management experience are read from the posting text; the level is read from the title; pay is the salary the employer stated on the posting. Nothing is estimated for an individual.
Why is there no pay figure at some levels?
A pay band publishes only when at least 30 postings at that level state a salary, and a median only from 10. Senior-level pay is rarely published in Japan, so the honest answer at some levels is no figure rather than a figure borrowed from another level.
What does "candidate for" mean?
Some postings are titled 「マネージャー候補」 or "Manager Candidate": the employer states in the title that the opening is for someone who will grow into that level. The ladder counts those titles as the employer wrote them. It does not predict anyone’s promotion.
Role information is sourced from companies' public careers pages. Listed companies are not affiliated with AirTA. Is this your company? Claim your listing or request removal.