Program Manager, JP EF, JP EF

アマゾンジャパンは「地球上で最もお客様を大切にする企業」として、急速な事業拡大の中でもお客様の利便性を追求してきました。そのサービスを支えるExternal Fulfillment（EF）部門では、Sr. Process Engineerを募集しています。このポジションは、物流センターの工程設計と実装を担当していただきます。また、カイゼンを通じて安全性・品質・生産性の最大化を目指します。アマゾンの革新的なサービスに直接影響を与えることができるやりがいのあるポジションです。

Amazonでは、最新のAI Tool, 生成AIを日々の業務の中に積極的に取り入れています。

AI Toolは私たちの意思決定のスピードを加速させ、私たちを本当に重要な「判断」と「議論」に集中させることを可能にしています。Amazon では学習を継続する文化が根付いているため、ご自身のペースでAIに関する知識を深めることができるリソースが用意されています。

Amazon Japan, striving to be "Earth's most customer-centric company," has relentlessly focused on enhancing customer convenience throughout its rapid growth. We are currently seeking Sr. Process Engineer for our External Fulfillment (EF) division, which plays a vital role in supporting our service.

This position will be responsible for designing and implementing processes at our fulfillment centers. The role focuses on maximizing safety, quality, and productivity through continuous improvement (Kaizen) initiatives. This is an impactful position offering direct involvement in shaping Amazon's innovative services.

At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.

Key job responsibilities

• ビジネス要件に沿う最適なプロセスの設計（キャパシティマップ作成）
• 庫内オペレーションの自動化・標準化の推進
• 物流センター立ち上げに要するリソースの最適化
• 新規およびレトロフィット・フルフィルメントセンターにおける設備設計において、安全・日程・品質・コストを最適化するソリューションを策定し実行。
• Design optimal processes aligned with business requirements (including creation of capacity maps)
• Drive automation and standardization of warehouse operations
• Optimize resource allocation for new fulfillment center launches
• Develop and execute equipment design solutions that optimize safety, schedule, quality, and cost for new and retrofit fulfillment centers.

A day in the life

50% 新規・既存物流センターのコンセプト設計、詳細設計

30％ ステークホルダーとの調整（設計チーム、3PLなど）

20% 新ソリューション・改善プロジェクト推進

50% Process Planning for New/Retrofit Fulfillment Centers

30% Stakeholder Coordination (Warehouse design team, 3PL partners, etc.)

20% New Solution・Continuous Improvement Project Leadership

About the team

EFは外部の物流パートナー（3PL）の協力のもと、自社の物流センターにはない商材の取り扱いや急激な需要の変化にスピーディーに対応することで、セレクションの拡大とお客様の購買体験の向上に貢献しています。近年では、新しいシステムや管理基準の導入を進めており、更なる生産性と品質の向上を実現しています。

• Experience handling multiple projects simultaneously
• Experience in ownership of projects and communicating timelines and executing independently
• Experience using data and metrics to drive improvements
• Experience in technical document writing using Visio, Word, Excel, or PowerPoint
• Experience in leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion
• Knowledge of MS Excel, AutoCAD, MS Project, and software for technical document writing such as Visio, Word, or PowerPoint
• Speak, write, and read fluently in Japanese

• Experience in manufacturing, process, or industrial engineering
• Experience designing processes to maximize efficiency
• Experience using Microsoft Word in a professional capacity
• Experience communicating complex concepts clearly and persuasively to different audiences
• Experience with process optimization
• Experience with Microsoft Word, Excel, and PowerPoint
• Experience converting insights into strategy and communicating complex ideas clearly and logically in written communication

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