Vice President/ Director, Property Management (Based in Tokyo, Japan)

The Role

You will lead the Property Management (PM) function in Japan, overseeing the operations and performance of diverse real estate portfolios across multiple asset classes nationwide. Working closely with Asset Management and other stakeholders, you will drive operational excellence, cost efficiency and asset value enhancement, while ensuring compliance with the Group’s policies and standards.

The role will report to the Head of Group Property Management based in Singapore, while providing end-to-end PM services to all Business Units in Japan.

Job Responsibilities

• Lead and oversee all aspects of property management and operations across the various Japan business portfolios, ensuring properties are well maintained and efficiently managed.
• Partner with Asset Management to develop property strategies, annual operating budgets and 3/5-year rolling CAPEX and maintenance plans for all Business Units the PM function supports.
• Provide property management insights and recommendations to support asset strategies, enhance asset performance and optimise lifecycle costs.
• Oversee building operations, maintenance, improvement and upgrading works, ensuring operational standards and budgets are met.
• Lead and develop the Property Management and Technical Services teams, driving high performance and accountability culture.
• Manage the performance of external property managers, contractors and service providers.
• Review and enhance Property Management SOPs, systems and processes in line with Group-level PM policies and practices, to drive operational efficiency and continuous improvement.
• Ensure compliance with applicable regulations, Group policies, governance requirements and internal controls.
• Drive ESG and sustainability initiatives across the portfolio in line with the Group’s objectives.
• Oversee management reporting, including operating expenditure, budget variances and key property performance matters to Business Units.
• Provide leadership and oversight of the Procurement team, driving effective sourcing, vendor and contract management, cost efficiencies and appropriate procurement governance across the Japan portfolio.
• Participate in regional, Group-wide and other strategic initiatives as required.

Job Requirements

• Bachelor’s Degree or equivalent, preferably in Real Estate, Engineering, Building/Facilities Management or a related discipline.
• Minimum 18 years of relevant property/facilities management experience, including experience in a senior leadership role.
• Strong experience in managing institutional-grade real estate portfolios and comprehensive knowledge of property operations, building systems and maintenance management.
• Sound financial and commercial acumen, with experience in budgeting, cost management, CAPEX planning and procurement.
• Proven leadership experience managing internal teams and external service providers.
• Strong stakeholder management, communication and interpersonal skills, with the ability to work effectively across multiple functions.
• Independent, proactive and solutions-oriented, with strong accountability and attention to detail.
• Strong written and verbal English communication skills for frequent communication with Singapore Head Office.
• Ability to travel within Japan as required.