Executive Assistant - Group Human Resources Supervisory Department (GHRD)

Job Description

Business Overview

Rakuten Group’s mission is to contribute society by creating value through innovation and entrepreneurship. We provide over 70 various services such as online shopping mall “Rakuten Ichiba", online travel service “Rakuten Travel”, online banking service “Rakuten Bank” and others including pro sports businesses.

Department Overview

This department oversees the executive secretaries for Rakuten Group executives, with the goal of maximizing departmental performance and improving efficiency across the entire Group. After being hired by this department and completing a training period, you will be assigned to serve as an executive secretary for a Rakuten Group executive. You will be expected to perform support duties such as coordinating and managing the executive’s schedule and handling visitors.

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Position:

Position Details

• Coordinating and managing the schedule of the executive in charge; liaising with internal and external stakeholders
• Scheduling external appointments
• Receiving visitors
• Organizing and managing materials for important meetings and presentations
• Arranging business trips (domestic and international)
• Processing expense reimbursements and other general affairs-related tasks
• Other administrative tasks (including some stamping procedures and personal support)

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Mandatory Qualifications

• Experience in secretarial work or sales and as an in-house assistant (3 years or more)
• Experience using Outlook, Excel, Word, PowerPoint, and Teams
• Experience coordinating schedules and managing meetings
• Experience with administrative tasks such as arranging business trips, processing expense reports, and handling visitors

Desired Qualifications

• Work experience at global companies, whether Japanese or foreign-owned
• Work experience in a large organization

Ideal Personality

• Individuals who possess appropriate business etiquette and interpersonal skills as a professional
• Individuals with a strong sense of confidentiality and compliance
• Individuals with strong task management skills who can prioritize and execute multiple projects simultaneously
• Individuals with strong communication skills who can communicate smoothly with others—both inside and outside the company—and who are team players
• Individuals who are attentive to others’ needs and can anticipate their needs
• Individuals who can work with a sense of urgency and adapt flexibly to a rapidly changing environment

Other Information:

Additional information on Location

Rakuten Crimson House

1-14-1 Tamagawa, Setagaya-ku, Tokyo

#HR #GA #CorporateCommunications #operationdiv

Languages:

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)