Data Reporting & Analysis, Inventory Management, and Operation Support

Job Purpose

This position has 3 distinct responsibilities, Data Reporting & Analysis, Inventory Management, and Operation support.

For Data Reporting & Analysis, this position will analyze operation data and generate reporting for all programs within the Japan DCC.

For Inventory Management, this position will ensure inventory management with our 3rd parties to a level that supports a successful operation and reduces risk of stock losses on a volume and cost level.

For Operation support, this position will support operation procedures for carrier specific programs and Assurant DCC related export and data analysis.

Primary Job Accountabilities/

Responsibilities

Data Reporting & Analysis

• Prepare and analyze data to provide business insight on daily condition
• Develop and conduct analysis and communicate outcome to relevant leaders and colleagues
• Create dashboards to show progress against Key Performance Indicators (KPI)
• Drive standardization and automation in analysis and reporting
• Drive ideas for future analyses and data gathering efforts
• Prepare and deliver documents or data.

Inventory Management

• Inventory management for all programs within the Japan DCC that may be processed in the device processing facility.

Operation Support

• Check the inventory and arrange device transfer between local fulfilment centers on daily basis.
• Create repair orders in OEM specific system.
• Support Operation procedures for carrier L&T Programs including but not limited to ordering materials, analyzing data, creating monthly report for carrier specific program, communicating to local fulfillment centers.
• Manage export procedures for shipping devices to Assurant DCCs, which includes negotiation with 3PL, international couriers, Customs, Insurance company and team members in TWGJ/Assurant global/AVR.

Required Experience, Skills, and Knowledge

· Bachelor’s degree or equivalent.

· Minimum 3 years of experience in business data analytical role

· Ability to work independently and in a team to develop innovative solutions

· Ability to manage tasks/projects to required deadlines in a changing environment

· Prioritize multiple tasks and ability to deliver results on time

· Ability to communicate (verbal, written) in Japanese & English.

· Experience managed export/import procedures especially air freight.

· MS Office proficiency, especially MS Excel

Preferred Experience, Skills, and Knowledge

· Experience using Oracle

DISCLAIMER

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.