Creative Manager, Amazon

éShop Creative Studios is seeking an experienced Creative Manager to lead end-to-end creative production at our Tokyo studio. In this role, you will manage a team of Art Directors, Videographers, and creative professionals—overseeing multiple concurrent projects from concept through delivery across video, photography, motion content, and generative AI workflows.

You will be responsible for both creative excellence and operational efficiency, ensuring all output meets Amazon's quality standards while managing timelines, budgets, and cross-functional stakeholder expectations. As a people manager, you will drive team development through performance reviews, career coaching, and hiring decisions while fostering a collaborative culture that inspires creative innovation.

The role requires someone who can balance strategic creative vision with hands-on production management, coordinate across diverse teams and disciplines, and communicate effectively with senior leadership. You will work closely with Producers, Digitechs, Stylists, Editors, and Content Creators to ensure seamless production workflows.

The ideal candidate brings deep experience managing creative teams in fast-paced, high-volume environments and understands how to scale creative quality for the Japan marketplace.

At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.

Key job responsibilities

• Manage end-to-end creative production including multiple concurrent campaigns across video, photography, motion content, and generative AI
• Directly manage and develop a team of Art Directors, Videographers, and creative professionals—owning performance reviews, career coaching, and hiring
• Define creative needs, provide creative expertise, and set quality standards for all content outputs aligned with brand guidelines
• Drive timely decisions, clear production blockers, and escalate risks appropriately to ensure on-time delivery of all projects
• Manage project timelines, budgets, and resource allocation across multiple workstreams while optimizing for efficiency and quality
• Coordinate with cross-functional stakeholders including Producers, Digitechs, Stylists, Editors, and content creators on schedules and deliverables
• Ensure all creative output meets Amazon's quality and brand compliance standards through structured review and approval processes
• Manage relationships with external vendors, production partners, and freelance talent to extend studio capacity as needed
• Optimize creative workflows, identify bottlenecks, and implement process improvements that increase team productivity and output quality
• Recommend production approaches and creative solutions tailored to Japan market preferences, cultural nuances, and consumer expectations
• Own people management responsibilities including goal-setting, development plans, regular feedback cycles, and team culture building
• Present project updates, creative strategies, and team performance to senior leadership with clear data and narrative

About the team

eShop Studio Japan is part of a global creative network with five hub studios in Barcelona, New York, London, New Delhi, and Tokyo—producing photography, videography, and emerging-format content at scale for millions of Amazon customers. Our Tokyo team is a fast-moving group of producers, art directors, stylists, videographers, and technologists who create high-quality visual content across fashion, beauty, lifestyle, and consumer electronics for both global and local brands.

We blend traditional creative craft with cutting-edge technology—including Virtual Production stages, AI-driven workflows, and 3D capture systems—to push the boundaries of what's possible in e-commerce content. We value operational excellence, creative innovation, and a culture where every team member has the opportunity to do their best work.

If you thrive in a studio environment where no two days are the same and bold ideas are welcome, this is the team for you.

• • 5+ years of experience in digital content management, creative production, or studio management
• • Experience managing multiple concurrent projects with aggressive deadlines and competing priorities
• • Experience in budgeting, scheduling, and technical production workflows across video and photography
• • Experience building, managing, and developing a team of creative professionals
• • Experience communicating and presenting to senior leadership with clear narratives and data
• • Bachelor's degree in design, fine arts, communications, or related field
• • Business-level proficiency in both English and Japanese (written and verbal)
• • Ability to work on-site full-time in a studio environment

• • Experience with creative software tools (Photoshop, Premiere Pro, After Effects, Maya, Blender)
• • E-commerce or high-volume catalog production experience
• • Knowledge of post-production workflows, color management, and asset delivery pipelines
• • Experience with generative AI tools and their application in creative production
• • Experience managing external vendors, production partners, and freelance talent
• • Experience with business metrics, KPI tracking, and data-driven performance management
• • Knowledge of Japan consumer market, local creative trends, and cultural design preferences
• • Experience implementing process improvements that increase production efficiency
• • Comfort working across international teams, time zones, and diverse creative disciplines
• • Experience with LED/Virtual Production stages or emerging content technologies is a plus

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit amazon.jobs/content/en/how-we-hire/accommodatio… for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.