Cloud Solution Architect - Infrastructure

Apply broad technical knowledge across various architecture solutions to meet requirements and resolve identified constraints. Develop and expand existing impactful relationships with stakeholders. Participate in external architect community events and share learnings with the internal team.

Technical Leadership: Lead in-depth technical discussions, offering insights and recommendations to overcome complex challenges in data and AI initiatives both On-premises (SQL Server) as well as in Azure. Empowering Customers & Partners: Support customers & Partners in achieving successful outcomes by developing tailored solutions that drive their digital transformation and innovation.

Continuous Growth: Leverage this opportunity to advance your career while enhancing your knowledge and skills in cutting-edge cloud technologies. The ideal candidate will have experience in customer-facing roles and success in leading in-depth technical architecture discussions with senior customer executives, Architects, IT Management, and Developers to drive value to our customers and is open to travel to customer site as needed by business.

Understanding Customer/Partner Technical Environment (Insights about Customer/Partner and Industry): Gather customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and map architecture, and Digital & AI transformation solutions to customer/partner business outcomes.

Adapt business models, plans, and solutions to insights. Understanding Customer/Partner Technical Environment (Internal Advocacy): Act as the voice of the customer (VOC)/partner by driving new feedback, gaps, blockers, insights, resources, etc. across communities to track, add, and prioritize, using established channels.

Architecture Design and Deployment (Architecture Proposals): Receive and synthesize data about customer/partner business and technical requirements, address them with technical architecture(s), demonstrate and prove those solutions capability and business value through design collaboration sessions with the customer/partner.

Architecture Design and Deployment (Requirements and Constraints): Apply broad technical knowledge across various of architecture solutions to meet business and information technology (IT) requirements and resolve identified technical constraints. Help to shape and enhance customers' requirements.

Architecture Design and Deployment (Resolving Blockers): Identify, escalate, and work to resolve technical blockers (e.g., changing configurations, sample coding) to accelerate architecture implementations and routes non-technical issues for removal by the appropriate party.

Trusted Advisor (Challenger Mindset): Respectfully challenge customers/partners when going in the wrong direction and escalate appropriately. Customer Usage: Lead architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer business value.

Drive efforts to ensure that the customer's environment and applications are well-architected. Customer Satisfaction - Deliver positive Customer Satisfaction, and become trusted advisors to customers by leveraging solution area expertise to enable defined Customer Success Plan outcomes.

Working knowledge of On-Premises Infrastructure Concepts; AD DS, DNS, Monitoring, Patching Bachelor's degree in computer science, Information Technology, Engineering, Business, or related field AND 12+ years' experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting The Azure Cloud Solution Architect role requires knowledge and experience in a number of the following technologies/areas: * Analytical Problem Solving Building Customer/Partner Relationships Leadership Value Selling Strong presentation skills Face-to-face customer engagement skills Technical Delivery and Customer facing presentation skills with a high degree of comfort with both large and small audiences.

Must have the ability to take on internal initiatives to create services opportunities, and work in a fast-paced environment while balancing multiple demands, addressing shifting priorities, and maintaining focus.