Senior Trainer

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

KEY RESPONSIBILITIES

1: Deliver existing training program

• Deliver existing on-boarding program for new comer
• Deliver training program for new boutique opening, if necessary
• Identify and analyze training needs for Chloe SA.

2: Implement training

• Coordinate implementation of technical training
• Implement initiate training programed by global team
• Implement training for seasonal ETS
• Follow up with newcomers by providing a sponsor checklist and collaborating with newcomer sponsors.
• Follow up with boutique trainers for in-store training.
• Manage logistics for training delivery
• Collaborate with Richemont Training Program development & implementation for office-based staff/managers

3: Manage training information

• Prepare and manage annual training calendar
• Maintain and update of training history (list of training program and participants)

4: Assessment of training for improvement

• Assess effectiveness of training program (by exam or mystery shoppers) and analyze future training needs.
• Provide feedback about training results and challenges to the management, and propose plans to improve the program.

5: Develop training materials

• Develop training materials (Newcomer, Follow up, fashion basics, etc)

QUALIFICATIONS

• 2+ years Training experience in apparel/ luxury industry
• Deep knowledge of luxury fashion business
• Native Level Japanese language skills, Intermediate level English skills.

ATTRIBUTES

• Good communicator
• Proactive & Self-driven
• Flexible
• Energy, motivate all staff
• Strong persuasion skills to move projects forward

#Richemont #WeCraftTheFuture