How to Compare Recruitment Agencies (Why Google Reviews Won't Help)
The reviews you can find aren't verifiable, and the proposals you receive aren't comparable. Both problems have the same fix.
Agency Performance Scorecard
Review a recruitment agency on communication, delivery, quality and relationship, with a target for every KPI and a weighted overall score.
Review Details
Select KPIs to Track
What You Can Do With It
Run a Quarterly Agency Review
Score each agency on the same KPIs every quarter, so the review is about numbers both sides can see rather than impressions.
Decide Which Agencies Keep Your Roles
Compare overall scores across the agencies on your list before renewing terms or giving the next role to one of them.
Give an Agency Specific Feedback
Each KPI has a target, such as a first qualified candidate within one to two weeks. Share the scorecard so the agency knows exactly which ones it missed.
Frequently Asked Questions
Which KPIs are included?
Sixteen KPIs in four groups. Communication covers response time and status updates; delivery covers time to first qualified candidate, submission-to-interview ratio and offer acceptance; quality covers fit to the brief and 90-day retention; relationship covers brief understanding and post-placement follow-up.
How is the overall score calculated?
Each KPI is scored 1 to 5 and averaged within its group. The groups are weighted delivery 35%, communication 25%, quality 25% and relationship 15%.
Can I choose which KPIs to track?
Yes. Select the KPIs that fit the engagement; the scorecard and its overall score use only the ones you select.
Is anything saved or sent anywhere?
No. The scorecard runs in your browser and nothing is saved; reloading the page clears it. Export a PDF to keep a copy.
Can I use it in Japanese?
Yes. The scorecard and the PDF export work in English and Japanese.
Guides That Use This Tool
How to Choose a Recruitment Agency for Japan Market Entry
Four checks a market entrant can run on one video call, with no local network and nothing signed.
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Compare Agencies Before the Work Starts
On AirTA agencies propose against your role with fees and timelines visible, so the first comparison happens before anyone is engaged.