【Hilton Tokyo】TSUNOHAZU Service Attendant

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work. As a TSUNOHAZU Service Attendant, you'll play an essential role in delivering friendly, attentive, and efficient service across our dining outlets.

Whether welcoming guests, taking orders, serving food and beverages, or ensuring the outlet is ready for service, you'll help create experiences that make every stay special.

Here's what you'll do during a

typical day:

Deliver warm and attentive service: Welcome guests, take orders accurately, serve food and

beverages, and respond promptly to guest requests.

Create memorable guest experiences: Build positive relationships with guests, anticipate

their needs, and handle feedback professionally.

Maintain service excellence: Follow Hilton's service standards and ensure food and

beverages are presented and delivered to the highest quality.

Support smooth outlet operations: Assist with table setup, clearing, resetting, cleaning, and preparing the outlet before, during, and after service.

Work effectively as a team: Coordinate closely with colleagues, supervisors, kitchen teams, and other departments to ensure seamless service.

Support revenue and efficiency: Promote menu items and special offers where

appropriate, process orders accurately, and minimize wastage.

Uphold health and safety standards: Follow food safety, hygiene, sanitation, alcohol

awareness, and workplace safety procedures at all times.

Develop your skills: Participate in training and continuously build your

knowledge of menus, service techniques, and hospitality standards.

At Hilton, our core values define

what it takes to succeed here and guide the qualities we look for in every team

member:

A passion for spreading the light

and warmth of Hospitality. Acting with Integrity and always doing the right

thing. Inspiring others through Leadership. A belief that Teamwork drives the

best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting

impact.

In addition, this role requires

the following minimum qualifications:

Previous

experience in food and beverage, hospitality, or customer service is preferred.

A passion

for delivering friendly and attentive guest service.

Basic

knowledge of food and beverage service procedures.

Good

communication and interpersonal skills.

Ability to

work effectively in a fast-paced, multicultural environment.

Fluent in

English; additional languages are an advantage.

Positive, team-oriented, and adaptable approach.

Well-presented, reliable, and committed to maintaining high service standards.

Flexibility

to work shifts, weekends, and public holidays when required.

Ability to

stand for extended periods and perform the physical requirements of the role.