Information Technology & Software Customer Service Jobs in Japan
60 open permanent customer service roles at 34 information technology & software companies in Japan, tracked daily from each company's own careers page.
60 open permanent customer service roles at 34 information technology & software companies in Japan, tracked daily from each company's own careers page.
Free to join. Set your terms, stay hidden, and hear only from roles that state them.
Daily total across the 29 companies tracked through the whole period. Companies added mid-period are excluded until the window catches up to them. As of October 7, 2026 · tracked daily since August 17, 2026
Customer Service, all industries · 76 postings with comparable stated pay, from 41 employers
median ¥5,700,000 · 76 postings
¥4,600,000
Typical advertised range
¥7,000,000
Postings by Advertised Range
Under ¥4M
6
¥4M–5.9M
35
¥6M–7.9M
22
How hiring on this page compares with its wider market, on the same measures.
Compared with Information Technology & Software employers across Japan (384 companies).
Counts on this page come from AirTA's own daily checks of each company's careers page. When a number cannot be measured reliably, it is hidden rather than estimated. Industry describes the company, not the individual role, so an employer with several businesses appears under each industry it operates in. Report a data issue.
| カスタマーサポート（メンバー） | RevComm |
| カスタマーサポート（マネージャー候補） | RevComm |
| カスタマーサポートエンジニア（テクニカルサポートエンジニア） | WingArc1st |
| カスタマーサポート（病院担当）【医療・ソフトウェア業界経験者向け】／四国支社 | FINDEX |
| 【東京】カスタマーサポート_コンタクトチームチーフメンバー | SpiderPlus |
| 1804_Customer Support Engineer | TIER IV |
| Lead Customer Service Representative (AIG新子安オフィス） | Thermo Fisher Scientific |
| 【正社員】カスタマーサポート | AirX |
| Technical Product Support Analyst (Proficient in Japanese) | Broadridge |
| Senior Service Executive | Workday |
| 【正社員】会員制度運営アソシエイト（営業事務、会員コンシェルジュ業務） | AirX |
| BtoB SaaS テクニカルサポート | Fileforce |
| 【東京】【セキュリティジャパン】カスタマーコンタクト ‐ フロントオフィス・スペシャリスト（メンバークラス）（2026-027) | i-PRO |
| 【東京】【セキュリティジャパン】カスタマーコンタクト ‐ フロントオフィス・シニア スペシャリスト（メンバークラス）（2026-028) | i-PRO |
| カスタマーサポート担当者 | Earthbrain |
| カスタマーサポート企画・推進【OLTAクラウドファクタリング】 | OLTA |
| カスタマーサポート・スーパーバイザー（SV）【急成長中の請求管理プラットフォームINVOY】 | OLTA |
| カスタマーサポート/マネージャー候補【請求管理プラットフォームINVOY】 | OLTA |
| JTI | Japan Travel Itineraryの旅行アドバイザー | Forent |
| Japan Travel Advisor for Foreign Tourists Wanted! Work from Home, Flexible Hours, High Compensation | Forent |
| Technical Support, Booster | REPRO |
¥8M–9.9M
13
Information Technology & Software Customer Service-specific pay is hidden: 21 postings state pay, but too few employers disclose to describe a market. Figures appear when enough employers disclose.
| Roles closed per employer (30 days) | Not enough postings on this page to compare. | ||
| Median days a role stays open | Not enough postings on this page to compare. | ||
| Postings stating a salary | 35% | 51% |
| Median advertised salary | Not enough postings on this page to compare. | ||
| Classified postings requiring English (E1 or above) | 28% | 28% |
| Classified postings needing daily English (E3 or above) | 10% | 11% |
| Management-level titles | 10% | 12% |
Counts are per-employer averages; shares are across all live postings on October 6, 2026. English rows use the English-level classification (a subset of postings), so they differ from the share of postings mentioning English in the Market Snapshot. A row is hidden when either side has too few postings to compare fairly.